Snuggo™ Hoodie

At Snuggo, we believe comfort should feel effortless, warm, and always within reach.

Snuggo was created with one simple goal: to help people feel cozy, relaxed, and cared for—no matter the season. Whether you’re winding down after a long day, working from home, watching your favorite show, or gifting someone you love, Snuggo is designed to bring warmth where it matters most.

We’re a small, family-run business with a big heart. Every Snuggo is thoughtfully designed to combine soft premium fabrics, gentle adjustable heat, and a wearable design that lets you stay warm without sacrificing movement or comfort. From chilly mornings to cold winter nights, Snuggo keeps you wrapped in warmth—hands free and stress free.

What makes Snuggo special is our attention to real life. Our wearable heated blankets are made for everyday moments: relaxing on the couch, reading in bed, working at your desk, or gifting comfort to someone who needs it most. We focus on quality, safety, and coziness—because you deserve warmth you can trust.

We’re proud to offer comfort that feels personal. From careful packaging to responsive customer support, we treat every order like it’s for someone in our own family.

Thank you for choosing Snuggo and for supporting a small business built on warmth, comfort, and care.

Stay warm. Stay cozy. Stay Snuggo. 🤍

RETURN POLICY

Items that arrived damaged or defective are 100% refundable or replaced. Please ensure you review your order carefully before completing your purchase.

Damaged or Defective Items

If your item arrives damaged or defective, we are happy to offer a replacement or refund.


To qualify:

1. Contact us within [1 days – typically 3 to 7 days] of receiving your order.
2. Provide clear photos or videos showing the damage or defect.
3. Include your order number and a brief description of the issue in your message.
Once we review and approve your claim:
* A replacement for the same item will be shipped at no additional cost, or
* A refund will be issued to your original payment method if a replacement is unavailable.

Exceptions

* Items damaged due to misuse, improper handling, or normal wear and tear are not eligible for replacement or refund.
* We cannot process claims made after the stated timeframe.
How to Contact Us
To start a replacement or refund request, please reach out to us at:
 [snuggo.cservice@gmail.com]
Include your order number, photos of the item, and a description of the issue.

Shipping Policy

Thank you for shopping with Snuggo! We’re excited to deliver your order as soon as possible. Please read the details below regarding our shipping process.

Processing & Shipping Time

All orders are processed and shipped within our standard timeframe.
 Estimated delivery time: 7–18 business days (excluding weekends and holidays).

Please note that shipping times may vary depending on your location, customs processing, or carrier delays that are beyond our control.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.

Delayed or Missing Orders

If your order has not arrived after 18 business days, please contact us so we can assist you.
 Email: snuggo.cservice@gmail.com be sure to include your order number in your message so we can locate your order quickly.

Additional Information* We are not responsible for delays caused by incorrect shipping information provided at checkout.* Orders placed during holidays or high-demand periods may experience slightly longer shipping times.

What is Snuggo?

Snuggo is a wearable heated blanket designed to keep you warm and cozy while allowing you to move freely. It combines ultra-soft fabric with adjustable heat settings for everyday comfort at home.

How does the heating work?

Snuggo uses a built-in electric heating system with adjustable temperature settings. Simply plug it in, select your preferred heat level, and enjoy gentle, even warmth.

Is Snuggo safe to use?

Yes. Snuggo is designed with built-in safety features, including overheat protection and temperature control, to ensure safe and reliable use when following the provided instructions.

Does Snuggo have sleeves or a foot pocket?

Yes. Snuggo is wearable and designed for comfort, with sleeves and a foot pocket to keep your feet warm while relaxing.

Can I use Snuggo while sitting or lying down?

Absolutely. Snuggo is perfect for sitting on the couch, lying in bed, working at a desk, or relaxing anywhere at home.

What sizes does Snuggo come in?

Snuggo is designed as a one-size-fits-most wearable blanket, offering a roomy and comfortable fit for adults.

How long does shipping take?

We offer free worldwide shipping. Orders typically arrive within 7–18 business days, depending on location. Please note that delivery times may be longer during holidays or periods of high demand.

How can I track my order?

Once your order ships, you’ll receive a tracking number by email. You can track your order at cjpacket.com or by scrolling to the Track My Order section at the bottom of our product page.

What is your return policy?

We currently offer refunds or replacements only for items that arrive damaged or defective. Please contact our support team within 48 hours of delivery with photos so we can assist you.

Can I cancel or change my order?

Orders are processed quickly, so changes or cancellations may not always be possible. Please contact us as soon as possible and we’ll do our best to help.

Is Snuggo a good gift?

Yes! Snuggo makes a thoughtful and practical gift for holidays, birthdays, anniversaries, housewarmings, and cozy nights in.

How can I contact customer support?

You can reach us anytime through our Contact Us page or by replying to your order confirmation email. We’re a small family business and always happy to help.